NEW DELHI: You booked a taxi through your mobile app, but the driver did not want to come at the last moment? The refusal of taxi drivers to refuse application-based aggregators, which is a nuisance for Delhiier, may soon be a thing of the past, as the city government is introducing a regulatory policy that will impose a fine of Rs 25,000 on such violations.
The guideline promises to limit the price range and to guarantee several security measures. Once the regulation has been drafted, the aggregator must file a complaint with the police if the passenger reports abuse or error; Otherwise, a penalty of Rs 1 lakh is due.
The “Regulation on Licensing and Regulation of Aggregators on Request 2017” and the “Urban Taxi” Program 2017 will be reviewed by a panel of experts led by the Disability Minister SJain. It is expected that the group will shortly complete the guidelines and submit them to the Delhi Cabinet for approval.
“Taxis are an important means of transport in a growing city, and a large number of commuters are now using taxis through aggregators of applications and there is an urgent need to define rules for operating these taxis.” Taxi service, “said a Department of Transportation official.
Once the rules are implemented, application-based aggregators must obtain a license from the Ministry to work in Delhi. You would need to manage a 24-hour call center and share GPS data from all cabins with the Transport Control Center. NCR taxis can be used by aggregators provided their GPS data flow is communicated to the Transport Control Center.
For a differentiated pricing, aggregators must comply with the maximum and minimum rates set by the Transport Department or pay a penalty of Rs 25,000 for each violation.
Although the new directive does not prohibit commuting, it is said that taxis should be used as vehicles with contract vehicles, which means that they can not choose different passengers from multiple points.
A regulatory policy for state aggregators in state-owned plants promises not only a price reduction, but also a variety of security measures for commuters.
The high level committee would decide on the trips in the pool.
The Directive prohibits drivers from denying passengers or discriminating on grounds of sex, race, religion, caste, disability, etc.
Given the growing number of complaints about the safety of commuters, especially women, the project proposes a number of measures.
The goal is to oblige the aggregator’s mobile application to introduce new features. This implies that the passenger can share his location and cabin information with at least two people through the app. The app must also have a “panic button” that notifies the local police immediately when in a hurry.
A clear and visible picture of the driver and the description of the vehicle must also be provided via the app. The cab must also display a GPS screen on a screen of at least six inches that indicates the real-time position of the vehicle. The policy also recommends that the app has features such as a firewall to protect passengers’ personal information.
Those who have been convicted for drug abuse or alcohol abuse for at least seven years or have been convicted of misconduct found at any time should not drive a car. The directive encourages aggregators to encourage more female drivers to join their platform.
While the licensing policy is based on application-based taxis, the city’s taxi program will include more taxis in 2017, including the “Kaali Peeli”. The regulation stipulates that all taxis must be air conditioned and have two categories – Economic and Luxury – depending on the length of the vehicle (less than or more than four meters). The program offers a Yellow Canary system for taxis and green for luxury taxis. The famous Kaali Peeli taxis can keep their black and yellow colors until the end of their lives.
Taxis must have digital cashiers on the front and roof LCDs that turn green when available and red when occupied. Taxis need to be run on clean fuel such as CNG, LPG or electric and have GPS devices in operation, sharing energy with the Transport Control Center.
The taxi system blocks the refusal of the game, tinted glasses or curtains, central locking and shared rides. Taxis must also have first aid kits and fire extinguishers.
Overhauling the cabin rules is one of the main requirements of commuters, as these taxi services are an important means of transport in a growing city and its suburbs. A large number of people now use taxis through application-based aggregators. It is urgent to formulate rules, admitted a transport manager.